Alyx is the Surgery scheduling coordinator. After you have completed the pre surgery process, or received your insurance approval, she will be working with the hospitals to get you on the schedule for your big day.
Bianca is the Cosmetic Patient Coordinator for BodEvolve in Arlington. She meets with BodEvolve patients on their initial consultation with Dr Frenzel and she will be one of your main contacts while you are getting ready for your surgery or procedure.
Brandy is the Bariatric Supervisor. With her experience with the insurance companies and their requirements, she works with the rest of the Coordinators to make sure that each case is worked through the process with precision. When questions arise about benefits, Brandy is the go-to-girl who will find the answer.
Brittanie is the insurance verification specialist.
Jackie G is part of the surgery scheduling team. You will be getting a call from her to get scheduled for your EGD, quickly after your initial consultation. Not only does she make sure you are well informed on this vital procedure, but also insures that your questions are answered about hospital locations and check in procedures.
Javier is the Practice Administrator. When he’s not working on the financials at his desk, you can find him making sure Dr. Frenzel and the staff have everything they need to keep up the busy pace.
Jennifer is an insurance specialist.
JT is a medical assistant.
Kim is the front desk receptionist.
Mary is the office manager and oversees the surgery scheduling team. She is also one of the main office cheerleaders and works hard to keep the staff and patients motivated through their journey.
Michelle is the Billing Manager. She collects payments before surgery and makes sure that patients understand their benefits if questions arise about out of pocket expenses before or after surgery.
Sandya is an accounting specialist.
Tam is a physician assistant.
Veronica is the Cosmetic Surgical Assistant. She is the one responsible for scheduling all of the cosmetic surgeries for BodEvolve.